TBCo AW26 launches into Harrods
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Retailers in Brussels and Paris barricade their stores out of fear of new riots
In Brussels and Paris, shop owners are bracing themselves for another weekend of unrest. Many are protecting their storefronts with wooden panels and metal barriers following last…
John Lewis Partnership Signs Agreement With UK Trade Union Usdaw
The John Lewis Partnership has entered into a collective agreement with UK trade union Usdaw, effective from 30 October.
Why customers are fed up with AI chatbots
Few things will cause a customer to immediately request — or demand — a live agent like a bot that misunderstands them.
Controversial “corporate doctor” causes unrest at Prénatal
Prénatal, the loss-making Dutch baby products chain that was recently acquired by CEO Jochem van Bueren, has brought “turnaround specialist” Martijn Rozenboom on board as an…
Only marks London debut at Outlet Shopping at The O2
Outlet Shopping at The O2 has unveiled a series of retail investments across the destination.
eBay cuts another 1,000 jobs despite solid growth
The e-commerce platform eBay is cutting approximately 1,000 jobs worldwide, representing 9% of its workforce. This is already the second major round of layoffs this year. The…
How Amazon plans to help Belgian entrepreneurs generate 2 billion euros in export revenue
Together with the Belgian federal government and the industry federation Becom, Amazon aims to accelerate export growth for Belgian SMEs: the goal is to increase exports from the…
Business robberies surge 67% despite fall in recorded shoplifting – here’s why
New ONS figures show more than 30,000 business robberies were recorded in the year to June 2026
P&G Flags Bigger Hit To Annual Profit, Beats Revenue Estimates
Procter & Gamble warned of profit hit from higher commodity-related costs this year, even as first-quarter sales beat Wall Street estimates.
Dragons’ Den-backed Lumberjaxe is turning up the heat on its US expansion plans
Discover what's happening in retail today, Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and much more…
The Shopping Experience Begins Before The First Product Is Chosen
When customers enter a store, their shopping experience begins long before they select their first product.