Williams-Sonoma AI assistants drive customer engagement — and conversions
Customers who use Olive, Williams Sonoma’s AI agent, convert at three times a higher rate than those who do not.
Fresh headlines across food, beverage, personal-care, home-care, retail and FMCG services, updated automatically and linked to the original publishers.
Customers who use Olive, Williams Sonoma’s AI agent, convert at three times a higher rate than those who do not.
Gen Z and millennials have played a key role in store brand sales growing faster than name brands, according to Spins.
Dawn Meats has reported a 77% reduction in Scope 1 and 2 emissions across its operations in Ireland and the UK.
The quirky catalog retailer, made famous by “Seinfeld,” has stopped taking orders and faces allegations of violating Ohio consumer laws.
The government has opened a new £13m competition to help bring agricultural innovations from the lab to the farm.
Dr Martens has appointed two senior product executives from Marc Jacobs and Adidas as it steps up investment in design and merchandising.
Jack Daniel's Brown-Forman missed first-quarter sales estimates and stuck to its annual targets, amid weak consumer environment.
After seven years, Adem Doymaz is stepping down as CEO of Scapino. The Dutch shoe and fashion retailer expects to announce within two weeks how leadership will be structured for…
Elopak reports an improved financial performance despite geopolitical uncertainty, raw-material costs, and changing consumer behaviour.
In the Netherlands and Belgium, Jumbo is launching a very similar promotion this week: 1,000 products with a "buy one, get one free" offer. Part of the product lineup in both…
Lush’s Super Mario Bros collaboration is nominated for Brand Partnership of the Year at the 2026 RG Excellence Awards. Hannah Johnston-Cree, chief marketing lead for Lush…
Sports Direct, part of the Fraser’s group, has responded to the ASA banning one of its ads branding the regulator “out-of-touch”. The retailer has stated that it will be…