Have human interactions become the new premium retail experience?
Overreliance on poorly-implemented AI for customer experience is costing retailers, with consumers going in search of the human touch. Daniel Todaro, CEO at Gekko Group, the…
Nieuws over Retail
Vers nieuws uit voeding, dranken, persoonlijke verzorging, huishoudelijke verzorging, retail en FMCG-diensten, automatisch bijgewerkt en gelinkt naar de oorspronkelijke uitgever.
Activity is not assurance: A data-Led look at compliance
Retail portfolios complete thousands of compliance actions every year, but completion alone does not equal control. Drawing on data from 1000s of live assessments, Vantify's…
Ocado struggles with US expansion: new action plan
British online grocery specialist Ocado is seeing its ambitious plans for the U.S. market falter. After two key partners—the U.S. supermarket chain Kroger and the Canadian…
Fed urges Welsh Government action on DRS delays
Fed president in Wales, Mark Dudden, said Wales was failing to keep pace with the rest of the UK