Nestlé sued in Texas over arsenic, lead in baby food
Texas Attorney General (AG) Ken Paxton has sued Nestlé and its US subsidiary Gerber for selling baby food containing heavy metals while falsely marketing them as safe. The post…
European FMCG news
Fresh headlines across food, beverage, personal-care, home-care, retail and FMCG services, updated automatically and linked to the original publishers.
AI shopping has outrun its plumbing, says payments expert
As Meta and OpenAI look at integrating new payment functionality into their agents, does this mean agentic commerce is finally fully ready to scale? The post AI shopping has…
Growth director Andrew Boddy on how Stripe & Stare is building beyond performance marketing
Stripe & Stare has grown from roughly £4m to around £15m in sales in little more than two years. Growth director Andrew Boddy tells Retail Gazette why diversifying beyond Meta and…
Hans Anders halts sales of Meta glasses after privacy controversy
Hans Anders is immediately removing Meta’s smart camera glasses from all its stores in the Netherlands and Belgium and is also halting online sales. The optical chain is…
Meta debuts AI agent for small businesses
After introducing Muse for personal users, the tech giant is offering its AI agent to small businesses seeking help with everyday tasks.
WhatsApp customer service will become a paid service for online stores
Online stores that assist customers via WhatsApp will have to pay more starting October 1. Meta will also start charging for regular replies once a business number has used up its…
Amazon asks Meta to remove it from the Muse AI agent experience
The e-commerce giant — which is no stranger to the opt-out approach of agentic purchases — said it was not given advance notice Muse would access its shop.
Amazon versus Meta: the first big turf war of agentic shopping
Amazon has blocked Meta’s AI shopping agent Muse from browsing and buying items from its retail platform. The post Amazon versus Meta: the first big turf war of agentic shopping…
AI retail battle erupts: Amazon blocks Meta’s AI shopping assistant
Amazon is denying Muse, Meta's new AI assistant, access to its online store. The conflict highlights how tech giants are battling for (virtual) shoppers, but it also poses a risk…
Amazon blocks Meta’s new AI shopping agent from its website
Amazon has blocked Meta’s new AI assistant Muse from shopping on its website on behalf of customers. Shoppers attempting to use Muse on Amazon began encountering a message on…
Best Buy launches holiday gifting center earlier than ever
The retailer is highlighting its shop-in-shops with Google and Meta as a way to entice holiday shoppers into stores this season.
Meta and Amazon launch two-pronged AI race: Muse for consumers and chip deal for infrastructure
The AI race is picking up speed both on and behind the scenes: Meta, Facebook’s parent company, aims to position its new personal assistant, Muse, directly between consumers and…